Delivery to UK

We charge £1.99 for shipping and handling fees for any sized orders that are being delivered to a UK address.

Delivery to Europe

European postage is just £7.99 for any sized order.

Delivery to the USA

There is no option for delivery to the USA, please e-mail customerservices@kuretake.co.uk for more information about ordering our products from the USA. 

How long will delivery take?

UK

Please allow up to 3 working days. We use Royal Mail Recorded delivery, so please be aware that you will need to sign for your item.

Europe

Please allow up to 3-5 working days. We use Royal Mail Recorded delivery, so please be aware that you will need to sign for your item.

We will make every effort to dispatch as quickly and efficiently as possible. Orders received before 2pm will be dispatched that working day but with the exception of Fridays where orders need to be received by 10.30am and therefore is aimed to be delivered to you within 3 days, however please allow up to five working days for your items to be dispatched.

Please note that in normal dispatch methods, Royal Mail services are used and do not deliver on SUNDAYS.

Haven't received your order?

If you have not received your order within 5 working days please contact our friendly customerservices@kuretake.co.uk with your order reference number.  

 

The small print:

Any time quoted by us for delivery of all or any product is an estimate only. We shall not be liable for any failure to meet such an estimate, nor any loss, of whatever nature, resulting directly or indirectly from such failure.

We will endeavour to ensure that the contracted carriers deliver as efficiently as possible.

We will only deliver to zones identified by Royal Mail.

We may deliver the products by separate instalments. Each instalment shall be a separate contract and no cancellation or termination of any one contract relating to an instalment shall entitle you to repudiate or cancel any other contract or instalment.

Some orders may be of an exceeding weight and will therefore receive an additional charge. Customers will be contacted and informed of any additional delivery costs before the order is processed.

The quantity of any consignment of products as recorded by us on dispatch from our address shall be conclusive evidence of the quantity received by you on delivery unless you can provide conclusive evidence proving the contrary.